SHOPPING ONLINE

To shop with us, you must have completed Silverline jewellery’s registration process.  Upon registration, you will be asked to choose a password.  Please keep it secret, as you are entirely responsible if you do not maintain its confidentiality.  You are also entirely responsible for all activities that occur under your user id ASD PASSWORD.  By shopping on this website, you acknowledge that you have read, understood and agree to be bound by our terms and conditions.

If Silverline jewellery reasonably believes that you are providing untrue, inaccurate or incomplete information, we may choose to suspend or terminate your user ID.  Silverline Jewellery will not be liable to you for any loss or damage arising from your failure to maintain the confidentiality of your password. Silverline jewellery will always protect any information given by you and will not share any information with any third party.

PLACING OF ORDERS

Any orders that you place will be by way of transaction via the Silverline jewellery website.

Only persons aged 18 years and over, who are legally entitled to do so, are permitted to place orders with Silverline jewellery.

By placing an order, you represent and warrant that:

You are legally capable of entering into binding contracts;

You are at least 18 years of age; and

You agree to be bound by these terms and conditions.

This Agreement shall be governed by and interpreted according to the laws of the Republic of South Africa and, in the event of any conflict between or inconsistency in the laws applicable in the various provinces of the Republic of South Africa, the law as applied and interpreted in the Province of Gauteng will prevail.

All jewellery displayed on our Website are subject to availability.  All prices shown on our website are quoted in South African Rands and are valid and effective only in the Republic of South Africa.  We reserve the right to discontinue or change the specifications of our products from time to time without notice.  We will inform you as soon as possible if any products ordered by you are not available. Risk in the jewellery shall pass to you or your authorized representative on delivery.  We will retain ownership in the products until payment has been received in full.

You are responsible to order the correct size of jewellery.  Eg. Bracelets, chains ,bangles and necklaces will have lengths and thickness allocated. Please make sure you order the correct size. Once an order is placed, a no exchange policy exists, unless you return the jewellery in an unopened and fully sealed package within 5 days of placing the order. Please send an email as soon as you receive the package and include a photo of why you want to return the product.  You are only eligible for a refund if the jewellery is returned in the original packaging that is subject for an internal inspection.

Where you are eligible for a refund, the purchase price will be refunded to your credit card or, if you paid using another payment method, by electronic funds transfer (EFT), to your bank account.  For this purpose you may be required to provide your bank account details to Silverline jewellery.  EFT payments take 7 working days to process. All returns must be sent via a courier with a waybill number as Silverline jewellery will not be responsible for any lost postage.

PAYMENT

You can pay with Payfast and electronic funds transfer payments, Authority of payment is given at the time of order, followed by a debit once the order has been redeemed.  All prices include VAT unless otherwise stipulated. You can pay via Internet transfer into our bank account, after which your proof of payment must be emailed as proof of payment with your order number as reference.  Please note that orders paid for via  Internet transfer are subject to a 3 working day clearing policy and the order will only be posted thereafter.

DELIVERY

Delivery will only be made to the delivery address selected, and only to physical addresses.  Courier Guy courier Services will deliver during business hours (8am – 5pm) on weekdays and will not call beforehand to arrange a time for delivery.  If no one is on hand at the time of delivery, they will attempt again the following day.  Thereafter the parcel will be redirected to Mikka’s Jewellery, who will then contact the customer to clarify delivery details.  In such a case, a redelivery fee may be charged at our discretion.

For main city centres, please allow 24 – 48 hours’ turnaround time for delivery from the date of dispatch. If delivery cannot take place as the parties endeavoured, then the failed delivery on the date and time indicated shall not allow for the cancellation of the sale.  The purchaser irrevocably waives the right to claim cancellation as a result thereof. Items with a manufacturing defect and a return authorization code may be returned within 5 working days of the date of receipt.  Please notify your customer service department, who will inform you of the procedure to return the item.

LIABILITY

Although we will offer you the best service we possibly can, we make no promise that our online shopping services will entirely meet your requirements, or that the service will be uninterrupted, timely or error free.

DISCLAIMER

Apart from the provisions of sections 43(5) and 43(6) of the electronic Communications and Transactions Act, neither Silverline jewellery nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use the website, the services or the content provided from and through this website.

Furthermore, Silverline jewellery makes no representations or warranties, implied or otherwise, that amongst others, the content and technology available from this website are free from errors or omissions, or that the service will be 100{2bdd889e04702b9ed227689c3337ed3f3144a7a66a7d9c53568cc9aa8586c093} uninterrupted and error free.

This website is supplied on an “as is” basis and has not been compiled or supplied to meet the user’s individual requirements.  It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with Silverline jewellery that the service available from and through this website will meet the user’s individual requirements and be compatible with the user’s hardware and/or software.

Information, ideas and opinions expressed on this website should not be regarded as professional advice or the official opinion of Silverline jewellery, and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this website.  Neither Silverline jewellery nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use any product sold on this website.

CONSUMER PROTECTION ACT

Nothing in these terms and conditions of sale:

limits or exempts Silverline jewellery from any liability (including liability for any loss directly or indirectly attributable to Silverline jewellery gross negligence or that any person acting for, or controlled by Silverline jewellery to the extent that the law does not allow this; or requires the Customer to assume risk or liability for this kind of loss to the extent that the law does not allow this.

If these terms and conditions of sale, and/or any products provided under these terms and conditions of sale, is regulated by the Consumer Protection Act, 68 of 2008, as amended, it is not intended that any provision of these terms and conditions of dale contravenes any provision of that Act.  Therefore, all provisions of these terms and conditions of sale must be treated as being qualified, to the extent necessary, to ensure compliance with the provisions of that Act.

INDEMNITY

Silverline jewellery is responsible for adhering to the Consumer Protection Act 68 of 2008 (“CPA”) with the sale of any products from the site.  Similarly, Silverline jewellery is responsible for adhering to articles 43(5) and 43(6) of the electronic Communication and Transactions Act in terms of payment systems and security. However, neither Silverline Jewellery nor any of its representatives will be held responsible for any loss or accountability of any kind that arises from the use of (or inability to use) this site, its services or content.

Furthermore, Silverline jewellery provides no guarantee, implied or otherwise that the content or technology attached to this website is free from errors or omissions.  Nor is there any guarantee whatsoever that service will be uninterrupted or faultless.  We encourage you to report any faults/problems. Although the products on the site may be under guarantee, the site itself is offered on an “as it is” basis and is not setup or delivered according to your individual specifications.

It is your responsibility, before accepting these terms and conditions, to determine the service available through this website satisfies your individual needs and is compatible with your hardware and software.  Information, ideas and opinions expressed on this website should not be regarded as professional advice, or as Mikka Jewellery’s official stance. We encourage you to obtain professional advice before taking any action on the strength of information, idea or opinions expressed on this site.

ENTIRE AGREEMENT AND NO REPRESENTATIONS

This Agreement comprises of the entire agreement between the parties in relation to its subject matter, and it supersedes any written or oral representations, be they express or implied, and any prior agreements between you and Silverline jewellery.

No party shall be bound by any express or implied terms, representation, warranty, promise or the like not expressly recorded in this Agreement.